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Explore Work Ready Modules

Click on the tiles below to explore different modules.

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Customer Service Basics

This module covers greeting customers, helping them find products, responding to questions and handling customer complaints.

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Cash Handling & Transactions

Learn how to handle cash accurately, operate a til, process transactions and give customers the correct change.

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Work Readiness

Learn how to read a roster, prepare for a shift, follow workplace routines and ask for help when needed.

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Working in a Retail or Warehouse Environment

Learn how stock is received sorted and shelved how to maintain a clean and safe workspace, and when items need to be reordered.

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