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Helping customers find what they need  

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Customers sometimes can't find what they're looking for. 

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Knowing where things are kept means that you can help a customer quickly instead of leaving them to search on their own. 

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When this happens, the best approach is to ask what they need, then walk them to the right spot rather than just pointing from a distance. 

your task

Listen to the customers question and direct them to the correct location.  

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