Understanding the
residents needs
You have two new residents joining the centre. It’s standard practice for workers to create profiles for each resident so that staff are aware of their individual needs, medical requirements, language, and preferences.
Resident profile
Peter
[87 years old]
I moved to Nhulunbuy in the 1970s and have lived in East Arnhem ever since. I've spent most of my career in maintenance and groundskeeping.
My health and support needs:
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I have some mobility issues and use a walking frame for longer distances.
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My joints get stiff, especially in the mornings.
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I sometimes need reminders to take my medication, but I manage most things on my own.
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I have a monthly GP appointment and physiotherapy every second week.
My interests:
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I enjoy sitting outside in the shade or near the garden.
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I like simple woodworking projects, like sanding or carving small pieces.
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I listen to the radio every day and enjoy old rock music.
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I prefer slow, quiet mornings and don’t like being rushed.
My social and emotional needs:
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I like friendly chats with staff and visits from people I know in the community.
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I enjoy hands-on or outdoor activities more than indoor group sessions.
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I like being near nature or doing small outdoor tasks helps me feel relaxed.
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Your task:
[Resident 1.]
Mary Yunupingu
You have just received a verbal handover from Mary’s previous support worker.
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Press play to Listen to the call
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Press play to Listen to the call
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Press play to Listen to the call
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Press play to Listen to the call
[Resident 2.]
Byron Marika
You have received an email from Byron’s son. He wants to make sure his father’s needs are being met.
Byron Marika Care
Hi team,
Thanks for taking Dad on at the centre. I wanted to share a bit about him to help with his transition.
Dad’s name is Byron Marika, he’s 74. He moved to Nhulunbuy in his early 20s. He’s spent most of his life working in construction. He’s quiet at first but warms up once he knows people. He loves being outdoors, especially near the water, and likes old country music. He also enjoys anything connected to community and culture.
Dad has some mobility issues now. He has arthritis in his knees and hips and uses a walker for longer distances. His hearing is weaker in his left ear, so speaking on his right side is best. He gets tired in the afternoons, so morning activities usually suit him better.
A few things that are important to him:
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Having a routine
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Spending time outdoors
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Being treated with respect (he hates being rushed)
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Staying connected with family
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Feeling like he still has a purpose